At Mathews Expert Appliance Repair, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, with whom we share it, and your rights regarding your information when you visit our website or use our services.
Information Collection
We collect personal information that you voluntarily provide to us when you contact us or submit a service request form. This information may include your name, phone number, and email address. We also collect non-personal browsing data through cookies or web beacons to improve user experience on our website. This non-personal data may include browser type, IP address, pages visited, and time spent on the site.
Use of Information
We use your personal information to respond to your inquiries and to provide service-related communications. By submitting a service request form or contacting us, you agree to allow us and our partners to contact you via phone, email, or text for these purposes. We may also use non-personal data to analyze website traffic and improve our site's functionality.
Information Sharing
We may share your personal information with our trusted partners to facilitate operational and service needs. Our partners are required to protect your information in a manner consistent with this Privacy Policy and are not permitted to use your information for any purpose not explicitly outlined herein. We do not sell or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Despite these safeguards, no data transmission over the internet can be guaranteed as completely secure, and we cannot ensure or warrant the security of any information you transmit to us.
Your Rights
You have the right to opt-out of receiving communications from us or our partners by contacting us at (951) 489-1690. You may also request the deletion or correction of your personal information that we hold. We will comply with such requests in accordance with applicable laws.
Limitation of Liability
By using our website, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or our services. Our maximum liability for any claims is limited to $100. You agree to bear your own legal fees and expenses in the event of a dispute.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at (951) 489-1690.